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Mobile UX
When Your Support Chat Widget Is the Slowest Thing on Your Homepage
Your chat widget's stylesheet and fonts are loading ahead of your hero image. Here's how to spot it and what's safe to defer.

Mobile UX
The Popup, the Chat Widget and the Sticky Bar Are Fighting Each Other
On a 390px screen, three separate apps assume they own the bottom of the viewport. What that costs, and the order that actually works.

Mobile UX
Your desktop site looks fine. That's the problem
Most Shopify stores get reviewed on a 27-inch monitor and bought on a 390px phone. Here is what breaks in that gap, and how...